[01.06] Systems Integration
One backbone. Every system connected.
- Delivery
- Exactly once
- Failures
- Retried & visible
- Docs
- OpenAPI
Capabilities in integration.
01
API design & gateways
REST, GraphQL and webhooks with versioning, auth and rate limiting.
02
Payment integrations
FPX, cards, e-wallets and payouts — with reconciliation that balances.
03
Messaging & notifications
WhatsApp, SMS, email and push — templated, tracked and compliant.
04
ERP & CRM
Sync orders, inventory, customers and invoices across the systems you already use.
05
Data pipelines
ETL/ELT, event streams and warehouses for reporting and AI.
06
Legacy modernisation
Wrap, strangle and replace old systems without stopping the business.
- 06.1
Agents read vendor API documentation and generate typed clients, mocks and contract tests.
- 06.2
Mapping between systems is drafted automatically and verified by engineers.
- 06.3
Failed messages are classified and routed with a suggested fix.
From first call to production.
Step 01
Map
Systems, data ownership and failure modes.
Step 02
Design
Contracts, schemas and retry and idempotency strategy.
Step 03
Build & test
Contract tests against sandboxes; load tests before launch.
Step 04
Operate
Dashboards, alerting and replay for anything that fails.
[04] You get
Deliverables, not decks.
- Integration services in production
- OpenAPI specifications
- Contract & load tests
- Monitoring & replay tooling
- Runbooks
Questions, answered.
Usually, yes. We probe the sandbox, write contract tests around real behaviour, and isolate the vendor behind an adapter.
Idempotency keys, exactly-once processing patterns and automated reconciliation against the source of truth.
Yes — read replicas, change-data-capture or a thin API layer, depending on risk and load.
Yes. Every integration ships with dashboards, alerts and tooling to replay failed events.